Worst motel/hotel I have ever stayed in. Food on the table, food on the floor in two different places, roaches in the bathroom, stains on the bed. Gave them an opportunity to refund at least half the WAY OVER PRICED bill, but they refused. Only reason I have them one star rating, is because there isn't a quarter star rating.
Disgusting. My husband is a pipeliner so we really had no choice I’m staying here we needed something quick. $687 a week and they don’t come clean the room. Stayed in one room for the entire first week we were here and I had to clean our room (which didn’t really bother me) and had to hunt down the housekeeper to get clean towels. A day before we were supposed to pay for another week, the sewer backed up in this hell hole and our room flooded with 2 inches of sewer water. We had to fight the bitter lady at the front to move us to a new room. The next day I woke up to banging on my door with her DEMANDING me to pay her or “get out. You don’t get your stuff till you pay me” so I had to call and interrupt my husband at work to pay over the phone. Instead of paying almost $300 for a room per night he paid her for another week. She threw it in my face that she did us a favor by moving us to a new room when it wasn’t our fault their hotel flooded. We paid for a week but we are leaving tomorrow. Doubtful that our money will be refunded even though the second room we were put into is nasty. Dirty wash rags in the shower and gum on the wall by the bed. I have never seen a dirtier motel in my life. The health department needs to take a good look at this place and the manager needs to take a class on customer service. (The housekeeper was super nice. Even though she doesn’t speak English.)
Was a really nice room. They made my wife and I stay in a room with 2 double beds, and there was double charge on my card. One from priceline (which was the best way to book this spot) and another from the hotel. When addressed, they handled appropriately. Located behind truck stop, so its kinda noisy, and some of the weekly residents tended to be a little bothering as well. All said, was worth the $50 spent on a place to sleep for the night.
First room they put us in was filthy. Second was no better. Sheets were stained, mattresses stained. Very low light and it isn't hard to see why they would keep it this way. Keys to second one didn't open the room so they suggested that we walk around the building and use the interior door. Bathtub so corroded that there is not a stopper. Toilet tissue in the floor and has been wet. No rod in the toilet tissue holde to hang a new roll. Ice bucket filthy. Half used bottle of shampoo on the counter where a new one should be. Bedside table dirty and the walls are dirty too. This place needs a visit from the health department. Considering sleeping in our car. Just not sure that I can make myself get into that bed. Not a chance that I will shower in the bathroom. Bugs on the walls and the coffee pot isn't even rinsed out much less washed. There is no kitchen in the room, and there is no breakfast. Update to morning .... didn't sleep on their sheets, but did spend from 2am to 630am in the room at least resting. Left when I saw (and posted pics of) the first of twenty or so bed bugs. I have been staying in hotels all my life and I have never come across one this bad! Front desk acted like she was shocked that the condition of the room was bad, but there is no way that she was given the reviews I have now read. (Did not read the correct reviews before I checked in due to a mistake on my part. I used to live in town and this was the best western ... I checked the reviews on the best western. It was not until after check in that I realized that this place is no longer the best western. I'm not surprised that BW wouldn't want their name on the place).
Carpet nasty, cable in and out, no coffee in morning. NOT WORTH 115. DOLLARS. EVERYONE OUT HERE IS RIPPING PEOPLE OFF!!!
Americas Best Value Inn Monahans is a US Lodging based in Monahans, Texas. Americas Best Value Inn Monahans is located at 702 West Ih-20, Monahans, TX 79756, USA.
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